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GRG India Privacy Policy

Tajonline India Private Limited ("GRG India") is concerned about your privacy. Please read the following to learn more about GRG India's Privacy Policy. This Privacy Policy is in accordance with The Digital Personal Data Protection Act, 2023 ("Applicable Law") and is intended to provide you with clear and complete information about the treatment of your Personally Identifiable Data and Information and your Sensitive Personal Data or Information that GRG India collects in connection with the Services offered by GRG India on the GRG India website located at www.grgindia.in, and the way your Personally Identifiable Data and Information and Sensitive Personal Data or Information is stored and used by GRG India.

Personally Identifiable Information

"Personally Identifiable Information" means any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with GRG India, is capable of identifying such person. This includes your name, age, gender, address, telephone number, and any other personal information we collect which, in combination with other information, is capable of identifying you.

Sensitive Personal Data or Information

For the purposes of the Services listed on our website, "Sensitive Personal Data or Information" means Personal Information consisting of information relating to:

  • Passwords
  • Financial information such as bank account, credit card or debit card or other payment instrument details
  • Physical, physiological and mental health condition
  • Sexual orientation
  • Medical records and history
  • Biometric information
  • Any detail relating to the above clauses as provided to a body corporate for providing services
  • Any of the information received under the above clauses by a body corporate for processing, stored or processed under lawful contract or otherwise

Any information that is freely available or accessible in the public domain shall not be regarded as Sensitive Personal Data or Information.

Consent

By registering and using the Services listed on our website, you specifically consent and give your authorisation to the use and transmission/transfer/sharing of your Personally Identifiable Information and Sensitive Personal Data or Information with us and our third-party partners, for the sole purposes of providing the Services.

You may discontinue the use/transfer/transmission and sharing of any of your Sensitive Personal Data or Information at any time, by writing to Mr. Manoj Nair, our Grievance Redressal Officer, at compliance@grgindia.in.

Subject to the foregoing, your Sensitive Personal Data or Information shall be held by us in strict confidence and as per the provisions of the Applicable Law, and except as stated herein, we will not disclose any of your Sensitive Personal Data or Information to any other person without your express prior written consent.

What This Privacy Policy Covers

  • This Privacy Policy covers GRG India's treatment of your Personally Identifiable Information and Sensitive Personal Data or Information collected when you use any of the Services offered by us on our website.
  • This policy does not apply to companies or entities that GRG India does not own or control, or has no contractual relationship with, or to people that GRG India does not employ, engage or manage.
  • If you choose not to provide the Personal Information or Sensitive Personal Data or Information we seek, you may not be able to avail the Services offered on our website, or we may not be able to respond to your queries.

Information Collection and Use

  • GRG India collects Personally Identifiable Information when you register, either through the website or through GRG India's mobile application.
  • When you register, GRG India asks for your full name, email address, mobile/telephone number, birth date, location/address, gender, occupation, industry and any other information GRG India believes is necessary to effectively offer the Services. Once you register, you are not anonymous to GRG India.
  • GRG India also automatically receives and records information on our server logs from your browser including your IP address, cookie information and the webpage you have requested to view.
  • GRG India uses your Personally Identifiable Information to fulfil your requests for Services and other offers, and to contact you about special offers and new services.
  • GRG India may also use your Personally Identifiable Information and Sensitive Personal Data or Information for purposes such as redeeming gift vouchers, auditing, data analysis and research to improve the offerings of Service on our website and customer communications.

Information Sharing and Disclosure

GRG India will not sell or rent your Personally Identifiable Information and Sensitive Personal Data or Information to anyone.

Other than as specifically provided herein and for the purposes mentioned herein, GRG India will divulge Personally Identifiable Information and Sensitive Personal Data or Information about you to other companies or people or entities:

  1. For the purpose of providing the Services
  2. Upon requests from any Indian or foreign government, security agencies, law enforcement agencies, or any other statutory or regulatory agencies under law in force in India
  3. Where GRG India has to respond to court summons, court orders or legal process
  4. If we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law
  5. If GRG India is acquired by or merged with another company, in which case we will notify you before your information is transferred and becomes subject to a different privacy policy
  6. If you have violated the GRG India Terms of Use applicable to your use of the GRG India website

Collection and Use of Non-Personal Information

We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose, including:

  • Information such as occupation, language, zip code, area code, unique device identifier, referrer URL, and location to better understand customer behaviour and improve our products, services, and advertising
  • Information regarding customer activities on our website, aggregated to help us understand which parts of our website and Services are of most interest
  • Details of how you use the Services, including search queries, to improve the relevancy of results. Except in limited instances to ensure quality of the user interface, such information will not be associated with your IP address

If we combine non-personal information with Personally Identifiable Information, the combined information will be treated as Personally Identifiable Information for as long as it remains combined.

Cookies

GRG India may set and access cookies on your computer. We use essential cookies for site functionality and analytics cookies (with your consent) to understand how our website is used. You can manage your cookie preferences at any time using the cookie consent banner on our website.

GRG India may allow other companies/entities presenting advertisements on our web pages to set and access their own cookies on your computer. Their use of cookies is subject to their own privacy policies. Advertisers or other companies do not have access to the cookies of GRG India.

Your Rights

GRG India gives you the ability to edit the information logged when you register on our website, and your preferences at any time, including whether you want GRG India to contact you about offers and new services.

Security

  • GRG India stores all your Personally Identifiable Information and Sensitive Personal Data on secure servers.
  • In certain areas, GRG India uses industry-standard encryption to protect data transmissions.

Changes to This Privacy Policy

GRG India may amend this Privacy Policy from time to time. If GRG India makes any substantial changes in the way it uses your Personally Identifiable Information, GRG India will notify you by posting a prominent announcement on the website.

Contact

For any questions or concerns regarding this Privacy Policy, or to exercise your rights regarding your personal data, please contact our Grievance Redressal Officer, Mr. Manoj Nair, at compliance@grgindia.in.